Privacy Policy

1. Introduction

Neat Works ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account information (email, name, organization)
• Employee information (names, contact details, job assignments)
• Job site information (addresses, locations, details)
• Work order and inventory data
• Time tracking and attendance records

2.2 Automatically Collected Information

• Usage data and analytics
• Device information and IP addresses
• Cookies and similar tracking technologies

2.3 Location Data

We collect and process location data in order to enable geofencing and job site presence detection features.

This includes:

• Precise location (GPS)
• Approximate location

Location data may be collected while the app is in use and also in the background in order to support continuous geofence monitoring using a foreground service.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Service
• Processing transactions and managing accounts
• Sending notifications and updates
• Improving and optimizing the Service
• Ensuring security and preventing fraud
• Complying with legal obligations
• Enabling geofencing and location-based job site presence detection

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Within Your Organization: Information is accessible to authorized members of your organization
• Service Providers: We may share data with third-party service providers who assist in operating our Service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Location data is not sold. It is only shared within the user's organization and with infrastructure providers strictly required to operate the service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

To exercise these rights, please contact your organization administrator or support.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

Location data is retained only as long as necessary for operational and legal purposes and is then deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through your organization administrator or support channels.